Important: Please answer the questions in this advert in your cover letter to apply for this role. It is the first step in our application process. We will not review applications that do not include these answers. Thank you for your understanding.

 

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Exciting Opportunity Alert! Ballistic Arts is looking for the next rockstar Account Manager to join our team!

Join the Ballistic Arts Media Studios team as a Digital Marketing Account Manager! We’re on a mission to create no bullsh*t solutions for our clients, leveraging our 22 years of creative experience to build data-driven sales funnels that generate results.

As a lead-generation digital marketing agency, we’re all about measurable success! We’ve combined our creative expertise with the best digital marketing practices, focusing on producing data-driven results that make our clients shine.

To fuel our growth, we need a steady, no-nonsense Digital Marketing Account Manager to join our team remotely! As part of our team, you’ll have the opportunity to manage a diverse portfolio of clients across various sectors, ensuring their success and happiness.

Your accountabilities will include allocating budgets, overseeing campaign performance, nurturing client relationships, and strategizing with our Marketing Manager to develop effective tactics.

You’ll be the point of contact between Ballistic Arts and our amazing clients, delivering monthly reports and conducting customer reviews to optimize their digital presence.

To thrive in this role, you’ll need a deep understanding of digital marketing, 3-5 years of experience in the field, and a knack for innovative campaigns. You should be a data-driven decision-maker, an excellent communicator, and a master problem solver.

If you’re ready to make an impact, join us on this exciting journey of creating meaningful results for our clients. Apply now and let’s conquer the digital marketing world together!

Accountabilities

Our agency supports a large range of clients from multiple sectors. You will have the following accountabilities for the clients you support:

• Manage a portfolio of clients : allocate budgets, oversee campaign performance, daily communication, attend monthly progress meetings and oversee client success (high NPS Scores)
• Act as the point of contact between Ballistic Arts and the portfolio
• Deal with day-to-day communications with clients and escalate concerns or resourcing issues to the project manager
• Build effective strategies and tactics each 90 days to support client objectives through the entire customer lifecycle for the portfolio
• Work closely with the team lead to ensure strategies can be achieved within the constraints provided
• Deliver monthly and quarterly reports to clients
• Conduct monthly, quarterly and annual customer reviews
• Manage, analyze and oversee optimizations for paid ads, email campaigns, SEO, and content creation.
• Strategize ways to make data driven iterations to support development of client objectives and digital marketing strategies eg. A/B testing

Skills and Experience Required

The right candidate for this role is a strong creative player who is able to demonstrate the following skills and experience:

• A deep understanding of digital marketing and digital production. You probably have at least 3-5 years experience in the digital field
• Strong client-facing interpersonal skills and a master of active listening and problem solving.
• Proven experience delivering effective and innovative digital campaigns
• Solid understanding of web metrics, digital analytics, with the ability to generate, analyze and interpret data
• Must be able to work under constant deadline pressure and manage multiple projects across multiple lines of business
• Strong task management skills, excellent oral and written communication skills
• Experience delivering digital campaigns for mainstream products and services
• Ability to iterate ideas quickly and use data to quantify decisions

 

Compensation and Benefits

Job Types: Full-time, Permanent

Salary: $60,000.00-$75,000.00 per year

Bonus Pay: Dependent on achieving client objectives on time and within budget, and client NPS scores

• Extended health care and dental
• Up to 12.5 days of flexible time off
• 10 days vacation leave
• Remote Work Flexibility in a timezone close to Pacific Time

 

Questions

1. What actions have you taken recently to stay on top of your industry/field of work?
2. Describe a situation where you had to share difficult feedback with someone. How did you approach the conversation and what was the person’s response?
3. Describe a time where you had to make a decision that would affect the future. What was your process in making the decision and what was the outcome of your decisions/actions?
4. Tell me about a situation where you were faced with an obstacle. How did you approach that challenge and what was the outcome?
5. Tell me about a time where you were you were unable to keep your word to yourself or someone else. What was the impact of not keeping your word and what did you do to permanently resolve the situation?

 

We are a merit-based organization. We value learning and experience of any kind. If you’d like to apply for this role please send a cover letter with your answers to the questions and your resume.

 

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Important: Please answer the questions in this advert in your cover letter to apply for this role. It is the first step in our application process. We will not review applications that do not include these answers. Thank you for your understanding.

 

Experience:

• Digital marketing: 3 years (required)
• Account management: 3 years (required)